Remote Process & Systems Analyst – Automate & Optimize

Smart Tech Contracting, LLC; United States; Remote; USD 79,000 - 96,000; Full time

Benefits offered by this job

Medical plans

Dental and vision

401k with match

PTO and paid time off

Job summary

Smart Tech Contracting, LLC is seeking a Business Process & Systems Analyst to optimize cross-functional workflows and automate processes across the organization. This remote US role partners with departments to standardize solutions and empower employees to use them effectively.

Responsibilities include owning Smartsheet and PowerBI, designing scalable systems, building automations, and delivering training to ensure adoption and continuous improvement across operations.

Qualifications

• Experience in business analysis, mapping, and workflow design.
• Ability to translate requirements into clear designs and automation.
• Strong facilitation, problem-solving, and communication skills.
• Experience supporting cross-department system rollouts and change management.
• Proven ability to train users and develop user guides.

Responsibilities

• Design and optimize processes and workflows; document current and future states.
• Own and set standards for business systems like Smartsheet and PowerBI.
• Identify automation opportunities and build/maintain automations.
• Create training and resources to enable effective system use.
• Support system rollouts with testing, adoption, and change management.

Skills

Business process analysis

Process mapping

Requirements gathering

Workflow design

Continuous improvement

Facilitation

Training delivery

Documentation

Organizational excellence

Cross-functional collaboration

Education

Associate's or Bachelor's degree

CBAP / Lean Six Sigma credential

Tools

Smartsheet

Power BI

Power Automate

SharePoint

SQL

Job description

Smart Tech Contracting, LLC is seeking a Business Process & Systems Analyst to optimize cross-functional workflows and automate processes across the organization. This remote US role partners with departments to standardize solutions and empower employees to use them effectively.

Responsibilities include owning Smartsheet and PowerBI, designing scalable systems, building automations, and delivering training to ensure adoption and continuous improvement across operations.