Remote Process Optimization Associate

Oscar Health, Inc.; Atlanta (GA); Remote; USD 87,000 - 114,000; Full time

Job summary

Oscar Health, Inc. is seeking an Associate, Process Optimization to drive cross-functional process improvements within the Eligibility and Billing team. You will design, optimize, and implement operational improvements to support strategic goals and quantify impact with data-driven analysis.

The role reports to the Senior Manager, Process Improvement and offers a remote work setup for qualifying locations. Competitive compensation, benefits, and performance bonuses are provided.

Qualifications

• Bachelor’s degree or 3+ years commensurate experience.
• 3+ years of work experience in operations, health insurance, data analysis, engineering and/or consulting.
• 2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools.
• 2+ years of experience with end to end project management.
• 2+ years of experience in designing and improving workflows as well as standing up accompanying operating and technical procedures.
• 2+ years of experience with process improvement methodologies such as Lean, Six Sigma and/or Theory of constraints.

Responsibilities

• Leads the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion.
• Evaluates overall departmental performance by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies
• Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives
• Mentors team members and promotes colleagues’ growth and professional development
• Compliance with all applicable laws and regulations
• Other duties as assigned

Skills

Project management

Data analysis

Process improvement

Cross-functional collaboration

Education

Bachelor's degree

Tools

Excel

SQL

Python

Job description

Oscar Health, Inc. is seeking an Associate, Process Optimization to drive cross-functional process improvements within the Eligibility and Billing team. You will design, optimize, and implement operational improvements to support strategic goals and quantify impact with data-driven analysis.

The role reports to the Senior Manager, Process Improvement and offers a remote work setup for qualifying locations. Competitive compensation, benefits, and performance bonuses are provided.