Remote Process Mapping Analyst II — Visio Specialist

ConsultNet Technology Services and Solutions; United States; Teletrabalho; USD 62 000 - 69 000; Tempo integral

Resumo da oferta

ConsultNet Technology Services and Solutions is seeking an experienced Business Analyst II for 100% remote work ( CST/ EST) on a 12-month contract. The role focuses on process mapping, workflow analysis, and stakeholder engagement using Microsoft Visio.

You will interview stakeholders, document end-to-end processes, identify gaps and risks, and help with third-party risk management and vendor onboarding in banking/financial services contexts.

Qualificações

• 4+ years of hands-on Microsoft Visio experience.
• Personally created detailed process maps and workflows in Visio.
• Audit-ready process documentation with clear notation.
• Strong understanding of process flow notation, swim lanes, and related techniques.

Responsabilidades

• Create detailed, accurate, and audit-ready process maps and workflow diagrams using Microsoft Visio.
• Analyze business processes from end to end, documenting key activities, decision points, inputs, outputs, systems, roles, controls, and dependencies.
• Conduct stakeholder interviews and facilitate working sessions to gather the information required to accurately document processes.
• Ask targeted and probing questions to uncover process details, clarify ambiguity, and identify gaps or inconsistencies.
• Challenge stakeholder assumptions when appropriate and validate that documented processes reflect actual business practices.
• Analyze existing workflows to identify gaps, inefficiencies, redundancies, risks, and opportunities for process improvement.
• Translate complex business information into clear, structured, and easy-to-understand process documentation.
• Collaborate with business and functional stakeholders to review, validate, and finalize process maps.
• Support documentation and analysis of processes related to third-party vendor/supplier onboarding and third-party risk management.
• Ensure process documentation appropriately reflects applicable controls, regulatory considerations, and governance requirements.
• Maintain and update process documentation as workflows, systems, policies, and business requirements evolve.

Conhecimentos

Stakeholder engagement

Process mapping

Workflow analysis

Requirements gathering

Communication

Ferramentas

Microsoft Visio

Descrição da oferta de emprego

ConsultNet Technology Services and Solutions is seeking an experienced Business Analyst II for 100% remote work ( CST/ EST) on a 12-month contract. The role focuses on process mapping, workflow analysis, and stakeholder engagement using Microsoft Visio.

You will interview stakeholders, document end-to-end processes, identify gaps and risks, and help with third-party risk management and vendor onboarding in banking/financial services contexts.