Remote Process Improvement Leader

Newmark; Metairie (LA); Hybrid; USD 100,000 - 139,000; Full time

Benefits offered by this job

Remote work options

Job summary

Newmark in Metairie, LA is hiring a Process Improvement Manager for a full-time role with a salary range of 100,000 to 139,000 per year. You will lead cross-functional initiatives, coordinate across time zones, and drive data-driven decisions while mentoring teammates.

Remote options are available and benefits are included. The role emphasizes people skills, documentation, and incident resolution, with a focus on improving processes for customers and the business.

Qualifications

• Six years of process improvement or related experience.
• Detail-oriented with a commitment to accuracy.
• Collaborative by nature; shares credit and accepts blame.
• Able to mentor juniors and teach what you know.
• Strong emotional intelligence and presentation skills.
• A portfolio demonstrating impact and outcomes.

Responsibilities

• Carry the Negotiation thread across three time zones and two tools.
• Make the people-centered call when data points two directions.
• Keep the Interpersonal Skills pipeline humming with minimal hand-holding.
• Run point on general incidents until they’re resolved.
• Keep records, systems, and shared files organized and up to date.

Skills

Experience: 6 years

Detail-oriented

Team collaboration

Mentorship

Emotional intelligence

Presentation skills

Portfolio

Job description

Newmark in Metairie, LA is hiring a Process Improvement Manager for a full-time role with a salary range of 100,000 to 139,000 per year. You will lead cross-functional initiatives, coordinate across time zones, and drive data-driven decisions while mentoring teammates.

Remote options are available and benefits are included. The role emphasizes people skills, documentation, and incident resolution, with a focus on improving processes for customers and the business.