Process Improvement Manager Ops (Fully Remote)

Not specified; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with employer match

Professional development

Certification support

Job summary

Not specified, a technology-driven provider of cloud-based HR and payroll solutions focused on operational excellence and service quality, seeks a Process Improvement Manager to lead efficiency initiatives and streamline workflows across remote teams in the United States.

This role emphasizes applying Lean Six Sigma tools, developing performance metrics and dashboards, and collaborating with cross-functional groups to deliver data-driven improvements on time and within scope, with flexible

Qualifications

• Bachelor's degree and at least five years of experience in project management or process improvement.
• Strong analytical, leadership, and communication skills, with ability to influence stakeholders.
• Experience in customer service-oriented organizations or HCM/payroll industries is an advantage.
• Remote work flexibility with no routine in-office requirement.
• Medical, dental, and vision insurance, plus 401(k) with employer match.
• Professional development opportunities and certification support.

Responsibilities

• Lead process improvement initiatives and ensure delivery within timelines, scope, and quality standards.
• Apply Lean Six Sigma tools to identify inefficiencies, reduce waste, and resolve operational challenges.
• Develop performance metrics, dashboards, and reports to measure and sustain improvements.

Skills

Analytical skills

Leadership

Communication

Stakeholder influence

Education

Bachelor's degree

Tools

Lean Six Sigma

Job description

• Seeking a results-driven Process Improvement Manager to lead strategic initiatives that enhance operational efficiency and streamline workflows.
• This fully remote role involves analyzing processes, implementing data-driven solutions, and collaborating with cross-functional teams.

Key Responsibilities:

• Lead process improvement initiatives and ensure delivery within timelines, scope, and quality standards.
• Apply Lean Six Sigma tools to identify inefficiencies, reduce waste, and resolve operational challenges.
• Develop performance metrics, dashboards, and reports to measure and sustain improvements.

What We're Looking For:

• Bachelor's degree and at least five years of experience in project management or process improvement.
• Strong analytical, leadership, and communication skills, with ability to influence stakeholders.
• Experience in customer service-oriented organizations or HCM/payroll industries is an advantage.
• Remote work flexibility with no routine in-office requirement.
• Medical, dental, and vision insurance, plus 401(k) with employer match.
• Professional development opportunities and certification support.

Not specified

This partner company is a technology-driven provider of cloud-based HR and payroll solutions focused on operational excellence and service quality. It fosters a culture of continuous improvement, innovation, and collaboration, with teams working remotely across the United States.