Remote Process Improvement Consultant

AMG & Associates, Inc.; Philadelphia (Philadelphia County); Hybrid; USD 85,000 - 115,000; Full time

Job summary

AMG & Associates, Inc. seeks an analytical Process Consultant on a full-time contract basis to evaluate business processes, identify improvement opportunities, and design practical solutions that boost efficiency and performance.

The role involves collaborating with leaders across functions to map current-state processes, develop future-state designs, and implement sustainable improvements with measurable impact.

Qualifications

• Bachelor's degree in Business Administration, Management, Operations, Industrial Engineering, Information Systems, or a related field preferred.
• 3+ years of experience in process consulting, business analysis, operations, process improvement, management consulting, or a related discipline.
• Strong understanding of business process analysis, workflow design, process optimization, and operational improvement.
• Experience developing process maps, workflow diagrams, standard operating procedures, and process documentation.
• Strong analytical and problem-solving skills with the ability to identify root causes and develop practical solutions.

Responsibilities

• Analyze existing business processes, workflows, procedures, and operating models to identify inefficiencies and improvement opportunities.
• Conduct process assessments, interviews, workshops, and stakeholder discussions to understand business requirements and operational challenges.
• Document current-state and future-state processes using process maps, flowcharts, workflow diagrams, and other appropriate methodologies.
• Identify process bottlenecks, redundancies, control gaps, unnecessary costs, and opportunities for automation.
• Develop recommendations and improvement strategies aligned with organizational objectives and business priorities.
• Collaborate with business leaders, operational teams, technology groups, and subject-matter experts to design effective process solutions.
• Develop and maintain standard operating procedures, process documentation, guidelines, and workflow specifications.
• Support business process redesign, optimization, standardization, and transformation initiatives.
• Evaluate the impact of proposed process changes on people, systems, controls, costs, and operational performance.
• Establish process performance metrics, key performance indicators, and reporting mechanisms to measure improvement.
• Analyze operational data and performance trends to identify root causes and support evidence-based recommendations.
• Facilitate process improvement workshops, working sessions, stakeholder meetings, and requirements-gathering activities.
• Support change management activities associated with new processes, systems, policies, and operating procedures.
• Assist with the implementation and adoption of approved process improvements.
• Monitor process performance after implementation and recommend additional improvements when necessary.
• Identify opportunities to leverage technology, workflow automation, and digital tools to improve operational efficiency.
• Ensure redesigned processes align with applicable policies, internal controls, regulatory requirements, and organizational standards.
• Prepare presentations, reports, business cases, process assessments, and executive-level recommendations.
• Manage multiple consulting assignments and improvement initiatives while maintaining project schedules and deliverable quality.
• Stay informed about process improvement methodologies, business transformation practices, automation technologies, and industry trends.

Skills

Lean Six Sigma

Process mapping

Workflow analysis

Stakeholder management

Analytical thinking

Education

Bachelor's degree (related field)

Tools

Excel

Visio

ERP Systems

CRM Platforms

BI Tools

Job description

AMG & Associates, Inc. seeks an analytical Process Consultant on a full-time contract basis to evaluate business processes, identify improvement opportunities, and design practical solutions that boost efficiency and performance.

The role involves collaborating with leaders across functions to map current-state processes, develop future-state designs, and implement sustainable improvements with measurable impact.