Remote Procedure Analyst: Streamline Healthcare Docs

Premera; Washington; Hybrid; USD 48,000 - 73,000; Full time

Benefits offered by this job

Medical, vision, dental coverage

401K employer match

Tuition assistance

Job summary

Premera seeks a Procedure Analyst to analyze complex information and develop internal end-user documentation across the company. This experienced role creates and maintains policies and procedures for multiple lines of business, guiding cross-functional teams.

You will assess the impact of state and federal mandates, coordinate work groups, and perform ad hoc analyses to support decision making. A high school diploma and relevant experience are required.

Qualifications

• High School Diploma or GED. (Required)
• 2 years of Premera experience, with at least 1 year of developing organizational procedures OR three (3) years of experience developing organizational procedures. (Required)
• Bachelor’s degree in related areas of study or a certificate/relevant course work in Business Writing, Technical Writing or Journalism. (Preferred)
• Operations experience. (Preferred)
• Prior health care experience. (Preferred)
• Technical writing, Web/Internet/HTML experience. (Preferred)
• Business re-design or continuous improvement experience. (Preferred)

Responsibilities

• Create, format, edit, proofread, revise and maintain corporate and departmental policies, technical procedures and documents for various lines of business.
• Recommend solutions to procedure-related process and workflow issues.
• Advise on procedures taxonomy, style guide, and content standards.
• Assess the priority of a procedure or project request assigned, identify all areas impacted, and establish appropriate communication links.
• Ensure documentation is clear and consistent and meets the needs of the end users.
• Proactively analyze, interpret, and synthesize state and federal mandates, contract changes, and corporate communications for impact to procedures.
• Initiate and facilitate assigned work groups to obtain process flows, business decisions and resolution of issues that hinder procedure development.
• Proactively perform ad hoc analyses for various end users.
• Participate in project-related activities to assure that project and external department goals are met and oversee related project accountabilities and report procedure and project status.
• Perform system testing to validate procedures.

Skills

Technical writing

Web/HTML experience

Operations experience

Continuous improvement

Education

High School Diploma or GED

Bachelor’s degree or certificate in Business Writing/Technical Writing/Journalism

Job description

Premera seeks a Procedure Analyst to analyze complex information and develop internal end-user documentation across the company. This experienced role creates and maintains policies and procedures for multiple lines of business, guiding cross-functional teams.

You will assess the impact of state and federal mandates, coordinate work groups, and perform ad hoc analyses to support decision making. A high school diploma and relevant experience are required.