Remote Privacy Requests Specialist

IP House; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

IP House is seeking a Legal Privacy Analyst to serve as the first contact for privacy and data protection requests submitted to client mailboxes. You will triage inquiries, apply macros, and guide users through self-service options while escalating complex matters to the appropriate internal teams.

You will triage and respond to privacy requests, guide self-service actions for account deletion and data downloads, process deletion confirmations, escalate regulator requests to the DPO, route to

Qualifications

• 2+ years’ experience in legal compliance, privacy operations or similar role.
• Strong understanding of user privacy, data terminology and documentation.
• Excellent attention to detail and critical thinking.
• Proficiency in data extraction and data management.
• Outstanding written and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive information.
• Experience with case management or ticketing systems.

Responsibilities

• Triaging and responding to privacy requests using macros to address data access, opt-outs, policy questions, and inquiries.
• Guide users through self-service solutions for account deletion, data downloads, and privacy settings.
• Process account deletion confirmations and route tickets to the daily queue.
• Identify and flag regulator requests for escalation to the DPO team.
• Redirect specialized requests to appropriate teams (Customer Experience, Trust & Safety, Legal).
• Apply closure protocols for spam, resolved issues, or no-action cases.
• Maintain security, confidentiality, and discretion.

Skills

Legal compliance

Privacy operations

Data extraction

Attention to detail

Written communication

Confidentiality

Case management

Education

IAPP certification (CIPP/US, CIPP/E)

Paralegal certification

Tools

Ticketing systems

Job description

IP House is seeking a Legal Privacy Analyst to serve as the first contact for privacy and data protection requests submitted to client mailboxes. You will triage inquiries, apply macros, and guide users through self-service options while escalating complex matters to the appropriate internal teams.

You will triage and respond to privacy requests, guide self-service actions for account deletion and data downloads, process deletion confirmations, escalate regulator requests to the DPO, route to