Remote Priority Banker for Affluent Clients

Regions Bank; Kingwood (WV); Hybrid; USD 42,000 - 51,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank is seeking a Contact Center Priority Banker in Kingwood, TX. You will deliver full-service banking, advise on financial products, and guide clients to appropriate solutions. Training is onsite, with a hybrid schedule after training and potential weekend remote work.

The role requires a high school diploma or GED and 2 years in banking or customer service, plus strong communication and computer skills. Benefits include competitive pay, 401K, and health options.

Qualifications

• Requires HS Diploma or GED and 2 years in customer service, sales, or banking.
• Ability to observe on-screen text, detect verbal information, and use a headset.
• Proficiency with computers and multiple systems; familiarity with general banking products.

Responsibilities

• Achieves contact center targets by identifying customer needs and providing appropriate guidance on Regions’ financial products and services.
• Maintains required inbound/outbound call levels from top customer base.
• Educates customers on loan and deposit products; resolves issues with minimal supervision.

Skills

Policy adherence

Prioritization

Problem solving

Customer service

Fast-paced environment

Basic computer skills

General banking knowledge

Communication skills

Education

High School Diploma or GED

College Degree

Job description

Regions Bank is seeking a Contact Center Priority Banker in Kingwood, TX. You will deliver full-service banking, advise on financial products, and guide clients to appropriate solutions. Training is onsite, with a hybrid schedule after training and potential weekend remote work.

The role requires a high school diploma or GED and 2 years in banking or customer service, plus strong communication and computer skills. Benefits include competitive pay, 401K, and health options.