Remote Prior Authorization Pharmacy Tech — Flexible Hours

Gainwell Technologies LLC; Columbus (OH); Remote; USD 38,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Paid time off

Educational assistance

Job summary

Gainwell Technologies LLC is seeking a Prior Authorization Pharmacy Technician to remotely manage prior authorizations and provider inquiries. This full-time role combines pharmacy expertise with customer service in a call center setting, supporting PBM services.

The ideal candidate has at least 2 years of pharmacy tech experience and an active CPhT certification. You will work remotely with flexible scheduling and contribute to HIPAA-compliant communications while collaborating with

Qualifications

• Minimum 2 years of experience as a pharmacy technician in retail, hospital, managed care, insurance, or PBM.
• Active and current Certified Pharmacy Technician (CPhT) credential.
• Proficient in Microsoft Office, email, and internet usage.
• Comfortable working in a fast-paced, call center environment.

Responsibilities

• Handle inbound and outbound calls related to prior authorization requests and provider inquiries.
• Accurately process and document prior authorization requests within required timeframes.
• Provide courteous and knowledgeable support to healthcare providers across multiple communication platforms (phone, email, fax, web).
• Ensure all communications and data handling are compliant with HIPAA and internal confidentiality protocols.
• Collaborate with cross-functional teams to resolve issues and improve service delivery.

Skills

Communication

Documentation

Problem-solving

Education

Certified Pharmacy Technician (CPhT)

Tools

Microsoft Office

Job description

Gainwell Technologies LLC is seeking a Prior Authorization Pharmacy Technician to remotely manage prior authorizations and provider inquiries. This full-time role combines pharmacy expertise with customer service in a call center setting, supporting PBM services.

The ideal candidate has at least 2 years of pharmacy tech experience and an active CPhT certification. You will work remotely with flexible scheduling and contribute to HIPAA-compliant communications while collaborating with