Remote Printer Support Specialist I

Canon Information Technology Services, Inc.; Chesapeake (VA); Remote; USD 21,000 - 22,000; Part time

Benefits offered by this job

Remote work style

Flexible scheduling options

Paid orientation and training

Benefits: medical, vision, dental, etc

Company-paid holidays

Paid time off: personal, vacation, and

Sick time

401(k) with company match

Employee assistance program

Tuition reimbursement

Employee discounts

Pay differentials

Job summary

Canon ITS is seeking highly skilled, professional, and customer-focused individuals to deliver exceptional technical support. As a Canon Technical Printer Support Representative I, you will address inbound customer calls and inquiries, resolving routine and complex printer issues within a first call resolution strategy.

Position offers remote work, paid orientation and training, comprehensive benefits, holidays, PTO, 401(k) match, tuition reimbursement, and more.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Provide positive and professional technical support to Canon customers via phone.

Skills

Customer service

Time management

Multitasking

English proficiency

Communication

Problem solving

Independent work

Education

High school diploma or equivalent

Tools

Windows

MacOS

MS Office

Internet navigation

Email

Instant messenger tools

Job description

Canon ITS is seeking highly skilled, professional, and customer-focused individuals to deliver exceptional technical support. As a Canon Technical Printer Support Representative I, you will address inbound customer calls and inquiries, resolving routine and complex printer issues within a first call resolution strategy.

Position offers remote work, paid orientation and training, comprehensive benefits, holidays, PTO, 401(k) match, tuition reimbursement, and more.