Remote Primary Care Social Work Case Manager

Jobgether; United States; Remote; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

PTO

Monthly phone/internet stipend

Stock options available

Parental leave

401(k) retirement plan

Fully remote within the United States

Job summary

Jobgether, on behalf of a partner company, seeks a Primary Care Social Work Case Manager in the United States for a fully remote role. You will provide social work and case management to patients with complex health needs, coordinating care with multidisciplinary teams.

The ideal candidate holds an MSW with an active license, 2+ years of clinical social work experience, and strong communication skills. Bilingual options are a plus, including Creole/Spanish/Vietnamese.

Qualifications

• Master's degree in Social Work (MSW) and an active professional social work license.
• At least 2 years of professional experience in medical social work, healthcare case management, or a related clinical environment.
• Strong understanding of psychosocial assessments, patient advocacy, care coordination, and social work interventions within healthcare settings.
• Excellent interpersonal and communication skills, with the ability to establish meaningful connections with patients, families, and multidisciplinary teams.
• Comfortable conducting patient consultations and providing support through telephone and video-based platforms.
• Strong empathy, compassion, and a genuine commitment to helping individuals navigate complex healthcare systems and improve their well-being.
• Excellent problem-solving skills, with the ability to identify barriers to care and develop practical, patient-centered solutions.
• Ability to communicate complex medical, social, and operational information clearly and adapt communication styles to different audiences.
• Strong organizational and time-management skills, with the ability to manage multiple patient cases, competing priorities, and follow-up requirements.
• Self-motivated and proactive, with the ability to work independently and remain productive in a fully remote environment.

Responsibilities

• Conduct telephone and video consultations with patients and caregivers to assess needs, provide guidance, and deliver ongoing social work case management support.
• Establish trusting relationships with patients and their families through empathetic communication, active listening, and consistent follow-up.
• Collaborate with interdisciplinary care teams to ensure comprehensive and coordinated care for patients with complex medical and psychosocial needs.
• Perform psychosocial assessments and screenings to identify challenges, barriers to care, and social support requirements.
• Develop and implement personalized care plans tailored to patients' circumstances and healthcare needs.
• Provide emotional support to patients and caregivers, helping them navigate difficult situations and manage chronic conditions.
• Assess social determinants of health and identify factors influencing access, utilization, and outcomes.
• Help patients navigate behavioral health services, community resources, and support programs.
• Support long-term care planning and advance care planning in collaboration with patients and families.
• Guide family members in understanding conditions and care options.

Skills

Social work

Care coordination

Communication

Empathy

Time management

Remote work

Team collaboration

EHR proficiency

Education

MSW degree

Licensed Social Worker

Job description

Jobgether, on behalf of a partner company, seeks a Primary Care Social Work Case Manager in the United States for a fully remote role. You will provide social work and case management to patients with complex health needs, coordinating care with multidisciplinary teams.

The ideal candidate holds an MSW with an active license, 2+ years of clinical social work experience, and strong communication skills. Bilingual options are a plus, including Creole/Spanish/Vietnamese.