Remote Premium Billing Specialist

Quartz Health Solutions; Wisconsin; On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Work from home

Professional development

Total rewards package

Job summary

Quartz Health Solutions is seeking a detail-oriented Premium Billing Coordinator to ensure accurate, timely premium billing and payment processing for members, employer groups, and business partners.

The role covers collections, delinquency management, invoicing, account reconciliations, and cash receipts, with collaboration across internal and external teams. A full-time telecommuting position with a competitive starting pay and robust rewards package is offered.

Qualifications

• Associate’s degree in finance, accounting, or a related business field OR high school equivalency.
• 3+ years of relevant professional experience in a Finance or Accounting functional area, including exposure to transactional processing related to billing and cash receipts.
• Knowledge of accounting principles and financial reporting.
• Strong Microsoft Excel skills, including the ability to work with pivot tables and linked workbooks.
• Comfort working with computer systems, analytical tools, and automated general ledger systems.
• Strong analytical and problem-solving skills with the ability to investigate discrepancies and identify appropriate solutions.
• Excellent written and verbal communication skills when working with internal teams and external customers.

Responsibilities

• Perform collection activities for outstanding premium balances across employer groups, Health Insurance Marketplace members, and individual accounts.
• Send late payment notices and monitor accounts throughout the delinquency and grace period process.
• Initiate termination requests for members and groups when appropriate based on established policies and payment requirements.
• Process monthly billing cycles and validate billing information before release to third-party vendors.
• Create ad hoc invoices for members and groups as needed.
• Prepare weekly and monthly invoices for the self-insured line of business.
• Reconcile self-billed groups and partner with groups to resolve outstanding items.
• Perform monthly and quarterly reconciliations across multiple lines of business and collaborate with internal partners to research and resolve discrepancies.
• Respond to premium billing questions from members, employer groups, and internal partners through phone, email, and customer service tickets.
• Research account balances and transaction activity to provide accurate and timely information.
• Post daily cash receipts accurately and within established timeframes.
• Reconcile bank deposits to system activity and perform cumulative balancing.
• Process adjustments related to returned or rejected payments.
• Process refunds for reconciled credit balances.
• Complete payment changes forms and other account updates as needed.

Skills

Excel skills

Accounting knowledge

Analytical ability

Communication skills

Billing & cash receipts

Problem-solving

Education

Finance/Accounting degree or high school equivalency

Tools

Microsoft Excel

Pivot tables

Linked workbooks

General ledger systems

Job description

Quartz Health Solutions is seeking a detail-oriented Premium Billing Coordinator to ensure accurate, timely premium billing and payment processing for members, employer groups, and business partners.

The role covers collections, delinquency management, invoicing, account reconciliations, and cash receipts, with collaboration across internal and external teams. A full-time telecommuting position with a competitive starting pay and robust rewards package is offered.