Remote Pre-Service Insurance Specialist

Hugh Chatham Health, Inc.; Milwaukee (WI); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Flexible Spending Accounts

Family benefits

Retirement plan with employer match

Educational Assistance Program

Job summary

Advocate Health seeks a Remote Insurance Verification Specialist in Wisconsin. You will verify patient demographics and insurance, check eligibility, document liabilities, and initiate referrals where needed. The position supports scheduling and uses EPIC for order processing.

Requires one year in health care or insurance settings, strong communication, and HIPAA knowledge. Excellent patient relations and a proactive problem-solving attitude are essential.

Qualifications

• Demonstrated understanding of Medicare/HIPAA rules and pre-certification requirements.

Responsibilities

• Verify patient demographics and insurance information.
• Document eligibility checks and patient liability.
• Obtain/record pre-certification information and referrals.
• Explain patient financial obligations and payment expectations.
• Schedule visits and complete EPIC questionnaires.

Skills

Insurance verification

HIPAA compliance

Customer service

Verbal communication

EPIC EMR

Microsoft Office

Education

High School Diploma

Tools

EPIC EMR

Insurance verification tools

Microsoft Office

Job description

Advocate Health seeks a Remote Insurance Verification Specialist in Wisconsin. You will verify patient demographics and insurance, check eligibility, document liabilities, and initiate referrals where needed. The position supports scheduling and uses EPIC for order processing.

Requires one year in health care or insurance settings, strong communication, and HIPAA knowledge. Excellent patient relations and a proactive problem-solving attitude are essential.