Remote Practice Operations Associate (Healthcare Admin)

FamilyWell, Inc.; Pittsburgh (Allegheny County); Remote; USD 28.000 - 32.000; Vollzeit

Benefits dieser Stelle

Benefits eligible

Remote role

Zusammenfassung

FamilyWell, Inc. is seeking a detail-oriented Practice Operations Associate to support the day-to-day administrative operations of our growing mental health care program in a fully remote role.

You will process patient referrals, manage medical records, verify insurance, and coordinate with clinical and billing teams to ensure timely, accurate care delivery and HIPAA-compliant data handling.

Qualifikationen

• 2+ years in healthcare administration including insurance eligibility and revenue cycle management (RCM)
• Strong attention to detail and commitment to accuracy
• Excellent organizational and time-management skills
• Experience with EHR and practice management systems
• Strong written and verbal communication; ability to work remotely
• Understanding of HIPAA and patient confidentiality requirements

Aufgaben

• Process incoming patient referrals and ensure timely, accurate entry into patient management systems.
• Collect, verify, and maintain patient demographic, insurance, and referral information.
• Support patient registration and onboarding processes.
• Identify and resolve missing or incomplete information to help patients access care without delays.
• Coordinate with internal teams and partner practices to address referral-related questions or issues.
• Maintain accurate patient records across EHR and practice management systems; ensure HIPAA compliance.

Kenntnisse

Healthcare admin

Attention to detail

Organizational skills

Remote work

HIPAA knowledge

Tools

EHR systems

Practice mgmt software

Spreadsheets

Jobbeschreibung

FamilyWell, Inc. is seeking a detail-oriented Practice Operations Associate to support the day-to-day administrative operations of our growing mental health care program in a fully remote role.

You will process patient referrals, manage medical records, verify insurance, and coordinate with clinical and billing teams to ensure timely, accurate care delivery and HIPAA-compliant data handling.