Remote Healthcare Practice Operations Specialist

FamilyWell, Inc.; United States; A distancia; USD 28.000 - 32.000; Jornada completa

Descripción de la vacante

FamilyWell is hiring a Practice Operations Associate to support remote, full-time administrative operations in a growing mental health care program. You will handle referrals, registrations, and medical records with attention to HIPAA privacy and data accuracy.

You will collaborate with clinical, operations, and billing teams to maintain efficient workflows, ensure timely processing, and improve the patient and provider experience in a fast-paced setting.

Formación

• Minimum 2 years in healthcare administration focusing on insurance eligibility and RCM.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Comfort working with EHRs, practice management systems, and digital tools.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively in a remote, fast-paced environment.

Responsabilidades

• Process referrals and enter data accurately in patient management systems.
• Verify patient demographics, insurance, and referral details.
• Maintain and update patient records across EHR and practice management systems.
• Assist with insurance eligibility and billing tasks.
• Support daily administrative operations and workflow improvements.

Conocimientos

Healthcare administration

Insurance eligibility

Revenue cycle management

Detail oriented

Organizational skills

Remote work

HIPAA awareness

Communication skills

Herramientas

EHR systems

Practice management systems

Spreadsheets

Data entry

Reporting

Descripción del empleo

FamilyWell is hiring a Practice Operations Associate to support remote, full-time administrative operations in a growing mental health care program. You will handle referrals, registrations, and medical records with attention to HIPAA privacy and data accuracy.

You will collaborate with clinical, operations, and billing teams to maintain efficient workflows, ensure timely processing, and improve the patient and provider experience in a fast-paced setting.