Remote Post-Acute Referrals Liaison Specialist

Indiana University Health; Indianapolis (IN); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Indiana University Health is seeking a role that primarily works remotely with occasional on-site days at IU Health Methodist Hospital. The position supports post-acute referrals and serves as a liaison between Throughput Services and post-acute facilities to ensure timely communication and patient care.

Responsibilities include coordinating with state networks, sharing information with caregivers, and managing tasks in a fast-paced clinical environment.

Qualifications

• High School Diploma/GED required.
• 3–5 years of relevant experience.
• Knowledge of payor practices and/or guidelines.
• Experience in a clinical setting and familiarity with medical vocabulary.
• Experience managing and prioritizing multiple tasks under time-sensitive situations.
• Experience working with diverse populations of customers and clinicians.
• Experience with databases or spreadsheets.

Responsibilities

• Facilitate post-acute referrals to statewide home care agencies or extended care facilities.
• Act as a liaison between Throughput Services and post-acute facilities to communicate patient/family needs.
• Collaborate with Care Alliance Services network providers to establish timely services with minimal impact to patient care.

Skills

Multitasking

Clinical experience

Medical terminology

Databases

Spreadsheets

Education

High School Diploma/GED

Tools

Databases

Spreadsheets

Job description

Indiana University Health is seeking a role that primarily works remotely with occasional on-site days at IU Health Methodist Hospital. The position supports post-acute referrals and serves as a liaison between Throughput Services and post-acute facilities to ensure timely communication and patient care.

Responsibilities include coordinating with state networks, sharing information with caregivers, and managing tasks in a fast-paced clinical environment.