Remote Portfolio Community Manager — Boards, Budgets & Vendors

associacareers; Lexington (MA); Hybrid; USD 75,000 - 85,000; Full time

Job summary

The Dartmouth Group, an Associa company, is seeking an experienced Portfolio Community Manager for a remote role with occasional meetings at the Lexington office. The candidate will oversee assigned communities, implement board directives, and manage budgets and vendor relationships.

Ideal applicants have 2+ years in community association management, strong communication skills, and the ability to interpret financial statements.

Qualifications

• 2+ years of experience in community association and condo management.
• Willingness to obtain CMCA within the first year, company paid.
• Strong written and verbal communication skills.
• Ability to read and interpret financials (Balance Sheet, Income Statement, etc.).
• Effective project management with multi-project prioritization.

Responsibilities

• Implement Board policy and directives within the management agreement scope.
• Travel to multiple community sites weekly or bi-monthly.
• Inspect facilities and ensure Rules & Regulations adherence.
• Coordinate with Property Administrators on communications and modification processes.
• Deliver exceptional customer service to homeowners and respond to requests promptly.
• Enter data and maintain records in the database; track documents.
• Create and manage budgets; review financial statements and reserve studies.
• Develop and submit RFPs; manage vendor selection and oversight.
• Prioritize maintenance requests and coordinate vendors for onsite work.
• Prepare board meeting packages; schedule and attend meetings (in person or virtual).
• Send weekly communications to homeowners about maintenance, guidelines, and events.
• Be available to assist on-call maintenance staff during emergencies.
• Demonstrate leadership and decision-making ability.

Skills

Customer service

Leadership

Communication

Project management

Time management

Organization

Education

CMCA certification (desired)

Tools

Budgeting software

Job description

The Dartmouth Group, an Associa company, is seeking an experienced Portfolio Community Manager for a remote role with occasional meetings at the Lexington office. The candidate will oversee assigned communities, implement board directives, and manage budgets and vendor relationships.

Ideal applicants have 2+ years in community association management, strong communication skills, and the ability to interpret financial statements.