Remote Plumbing and Electrical Support Specialist

ExecuSource, Inc.; Atlanta, Northern (GA, KY); Hybrid; USD 25,000 - 34,000; Part time

Job summary

ExecuSource, Inc. is seeking an IMMEDIATE REMOTE Plumbing & Electrical Assistant to help customers diagnose and troubleshoot water heating equipment over the phone and virtually.

This temporary role offers training and potential permanent employment based on performance. Ideal candidates have hands-on plumbing or electrical experience, strong troubleshooting skills, and the ability to communicate clearly in a remote, customer-facing environment from home.

Qualifications

• At least 1 year of hands-on plumbing, electrical, maintenance, or related experience.
• Able to read, write, and comprehend manuals and product information.
• Able to diagnose equipment issues and clearly communicate findings by phone.

Responsibilities

• Assist customers over the phone and virtually to diagnose water heating equipment issues.
• Provide remote troubleshooting and guidance for service professionals.
• Learn company products via training and support customers, contractors, and service professionals.
• Support after-hours remote troubleshooting within scheduled hours.

Skills

Plumbing experience

Electrical troubleshooting

Maintenance experience

Customer service via phone

Job description

ExecuSource, Inc. is seeking an IMMEDIATE REMOTE Plumbing & Electrical Assistant to help customers diagnose and troubleshoot water heating equipment over the phone and virtually.

This temporary role offers training and potential permanent employment based on performance. Ideal candidates have hands-on plumbing or electrical experience, strong troubleshooting skills, and the ability to communicate clearly in a remote, customer-facing environment from home.