Remote PLC Controls Engineer – Tech Support

Dematic; Atlanta (GA); Remote; USD 53,000 - 113,000; Full time

Benefits offered by this job

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Job summary

Dematic Corp. seeks a Controls Engineer for its Technical Support team in a remote, night-shift role. You will work directly with customers to diagnose and resolve issues using schematics and PLC logic, delivering precise solutions in the material handling sector.

You will collaborate with a team, travel 20–30% to client sites, and contribute to system performance improvements while enjoying career development and competitive compensation.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• 1+ year of experience providing customer service support.
• Experience with PLC controls platforms (Allen Bradley, Schneider).
• Strong electrical troubleshooting skills and ability to read schematics.

Responsibilities

• Support semi-complex systems that integrate hardware and software.
• Troubleshoot schematics and PLC logic to isolate issues.
• Provide high-quality troubleshooting for customers and document resolutions.
• Travel 20–30% to customer locations (some weekends/overtime).

Skills

Customer service

Electrical troubleshooting

Schematic interpretation

PLC controls (Allen Bradley/Schneider)

Communication skills

Education

Bachelor's degree or equivalent experience

Tools

Allen Bradley

Schneider PLC

Job description

Dematic Corp. seeks a Controls Engineer for its Technical Support team in a remote, night-shift role. You will work directly with customers to diagnose and resolve issues using schematics and PLC logic, delivering precise solutions in the material handling sector.

You will collaborate with a team, travel 20–30% to client sites, and contribute to system performance improvements while enjoying career development and competitive compensation.