Remote Platform Engineering Director (DevOps/SRE)

Doist; United States; Remote; USD 204,000 - 276,000; Full time

Benefits offered by this job

Fully remote workplace

Technology stipend

Opportunities for advancement

Job summary

First Due is seeking a Director of Platform Engineering to lead DevOps, SRE, and DBRE, turning scattered practices into a centralized, disciplined function. The role requires hands-on technical depth and the ability to represent platform reliability to the ELT.

The successful candidate will oversee on-call design, incident management, and the development of operatio nal dashboards, while aligning with product teams to improve deployment frequency and system health. Remote-US is allowed.

Qualifications

• CI/CD and deployment-pipeline modernization at scale.
• Formal SRE practice: SLOs, observability/alerting tooling, incident management.
• On-call/incident-management program design (e.g., PagerDuty or equivalent) and RCA practice enforcement.
• Database reliability/operations experience (schema governance, query optimization, backup/BCDR) for a high-traffic production database, or has directly managed someone who does.
• Vertical SaaS, regulated, or mission-critical software is a plus; public safety experience is an advantage.
• Executive presence: can talk to the ELT about reliability, risk, and operational maturity in business terms.
• Genuinely hands-on — willing to be in the pipeline, the dashboard, or the incident channel.

Responsibilities

• DevOps & CI/CD: Centralizes CI/CD and deployment practices; owns rollout; containerizes and automates deployments; improves deployment frequency, predictability, environment consistency, and release safety.
• Site Reliability Engineering & Observability: Sets up SLOs/SLIs, error budgets, production reliability standards; owns monitoring, alerting, observability patterns/dashboards; partners with development teams.
• Incident Management & Operational Discipline: Owns on-call tooling, rotation design, escalation policy; ensures RCA and post-incident reviews; builds adopted practices across non-reporting teams.
• Database Reliability Engineering (DBRE): Owns core production DB uptime, query performance, capacity; defines schema-change practice; partners with Infrastructure on backups and BCDR runbooks.
• Engineering Operations & Metrics: Defines operational metrics; builds dashboards to provide visibility to engineering and executives.
• Formalizes AI NLQ layer into a shared standard for observing system health.

Skills

CI/CD at scale

SRE practices

On-call program design

DBRE operations

Executive presence

Hands-on engineering

Public safety experience (plus)

Job description

First Due is seeking a Director of Platform Engineering to lead DevOps, SRE, and DBRE, turning scattered practices into a centralized, disciplined function. The role requires hands-on technical depth and the ability to represent platform reliability to the ELT.

The successful candidate will oversee on-call design, incident management, and the development of operatio nal dashboards, while aligning with product teams to improve deployment frequency and system health. Remote-US is allowed.