Remote PI Records Case Manager - Bilingual EN/ES

Job Duck LLC; United States; Remote; USD 14,000 - 15,000; Full time

Job summary

Job Duck LLC is seeking a dependable PI Records Case Manager to support a busy legal team by handling medical records, bills, liens, and other documentation while maintaining accurate case information and timely follow ups.

The role emphasizes data entry, strong organization, and reliable communication in a bilingual (Spanish/English) environment, with a collaborative team and accountability at the core.

Qualifications

• 1–2 years of experience as a case manager.
• Personal Injury experience required.
• Excellent customer service and communication skills.
• Fluency in Spanish and English.
• Strong attention to detail and organizational ability.
• Ability to complete tasks and follow ups timely.
• Experience with data entry and case information management.
• Experience using FileVine for case management.

Responsibilities

• Collaborate with the legal team to support ongoing personal injury matters.
• Take ownership of tasks with high accuracy and timeliness.
• Provide dependable customer service and professional communication.
• Follow up on outstanding records, bills, liens, and documentation.
• Perform accurate data entry and maintain organized case information.
• Support case management by keeping medical documentation up to date.
• Request and organize medical records and related documentation.
• Obtain and organize medical records, bills, and lien information.
• Use FileVine to support case management activities.

Skills

Bilingual Spanish & English

Customer service

Attention to detail

Data entry

Organization

Time management

Ownership mindset

Communication

Tools

FileVine

Job description

Job Duck LLC is seeking a dependable PI Records Case Manager to support a busy legal team by handling medical records, bills, liens, and other documentation while maintaining accurate case information and timely follow ups.

The role emphasizes data entry, strong organization, and reliable communication in a bilingual (Spanish/English) environment, with a collaborative team and accountability at the core.