Remote Verification Specialist - Customer Care

Centerfield/Datalot; Alaska; A distancia; USD 32.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health plans

Parental leave

Weekly pay

Paid training

Team culture

Descripción de la vacante

Centerfield/Datalot is seeking a Full-time Verification Representative (Remote) to support our US-based operations from home in EST hours. The role involves handling high volumes of calls to verify customer eligibility for products and services, and directing inquiries to the right teams.

You will be the first point of contact for customers while upholding security and accuracy. Qualified applicants demonstrate strong communication, attention to detail, and organizational skills.

Formación

• Strong communication skills required.
• Ability to resolve customer inquiries with accuracy.
• Must pass pre-employment background check and be authorized to work in the United States.

Responsabilidades

• Field a high volume of outbound and/or inbound calls.
• Transfer customers to the appropriate department(s).
• Handle and resolve customer inquiries.
• Be the first point of contact for our products or services.
• Perform other duties as assigned by management.
• Maintain a stable home internet connection for uninterrupted service.

Conocimientos

Strong communicator

Attention to detail

Organizational skills

Descripción del empleo

Centerfield/Datalot is seeking a Full-time Verification Representative (Remote) to support our US-based operations from home in EST hours. The role involves handling high volumes of calls to verify customer eligibility for products and services, and directing inquiries to the right teams.

You will be the first point of contact for customers while upholding security and accuracy. Qualified applicants demonstrate strong communication, attention to detail, and organizational skills.