Remote Pharmacy Technician – Senior Care & Med Adherence

Colonial Group; Nashville (TN); Remote; USD 37,000 - 56,000; Full time

Job summary

ArchWell Health seeks a Pharmacy Technician to join its pharmacy team and provide direct patient care in a virtual environment. You will review refills, perform outreach, and coordinate with clinicians to optimize medication use for seniors.

The ideal candidate has a state-registered tech license, 2+ years in pharmacy operations, and familiarity with Medicare Advantage benefits; bilingual Spanish is a plus.

Qualifications

• High school diploma or GED required.
• Registered Pharmacy Technician with state board licensure.
• Minimum 2 years in operational pharmacy benefits or high-volume setting.
• Experience with geriatric patients or medication adherence is a plus.
• Bilingual English/Spanish highly desired.

Responsibilities

• Review and process pharmacy refill requests per protocol.
• Conduct telephonic outreaches and address patient medication use questions.
• Review adherence data and coordinate with care teams.
• Collaborate with staff, providers, and care teams to resolve medication issues.
• Ensure tasks are documented per HIPAA and standards.
• Attend staff meetings and support quality improvement initiatives.
• Support other pharmacy initiatives as assigned.
• Additional duties as needed.

Skills

Customer service

Telephone etiquette

Emotional intelligence

Adaptability

Attention to detail

Self-motivation

MS Office proficiency

Travel readiness

Education

High school diploma or GED

Registered Pharmacy Technician

Tools

eClinicalWorks

Job description

ArchWell Health seeks a Pharmacy Technician to join its pharmacy team and provide direct patient care in a virtual environment. You will review refills, perform outreach, and coordinate with clinicians to optimize medication use for seniors.

The ideal candidate has a state-registered tech license, 2+ years in pharmacy operations, and familiarity with Medicare Advantage benefits; bilingual Spanish is a plus.