Remote Pharmacy Technician, Medicaid Access & Adherence

Waymark; Norfolk (VA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Stock options

Work-from-home stipend

Incentive program

Medical coverage

Vision coverage

Dental coverage

Paid time off

Parental leave

401(k)

Commuter benefits

Professional development stipend

Job summary

Waymark is seeking a Pharmacy Technician to provide virtual, primarily telephonic support to Medicaid patients in Virginia. You will collaborate with Waymark pharmacists to help patients access medications, address barriers to adherence, and navigate formularies and prior authorizations.

You will report to the Clinical Pharmacist Lead in Virginia and work with a multidisciplinary team including CHWs, therapists, and care coordinators to improve patient outcomes and access to care in a

Qualifications

• Current Virginia State Pharmacy Technician License in good standing.
• PTCB CPhT Certification.
• 2+ years experience in outpatient/primary care/clinic-based, or managed care settings.
• Experience with and commitment to improving care for underserved populations.
• Ability to collaborate in a multidisciplinary team.

Responsibilities

• Coordinate patient medication needs with CHW, care coordinators, and therapists.
• Perform telephonic and SMS outreach to patients and providers/pharmacies to address medication access issues and non-adherence.
• Coordinate with external healthcare providers and Waymark care team to provide accurate medication information and triage inquiries.
• Assist with completing medication prior authorizations, formulary changes, side effects, and substitutions.
• Obtain and document medication information and verify eligibility, formulary, benefits and allergy information as requested by supervisor.
• Provide timely documentation to ensure productivity and quality metrics.
• Actively participate in innovation with an evolving startup environment and implement process improvements.

Skills

Interpersonal communication

Phone outreach

Team collaboration

Attention to detail

Technical literacy

Education

Virginia State Pharmacy Technician License

PTCB CPhT Certification

Tools

EHR systems

Spreadsheets

SMS outreach software

Job description

Waymark is seeking a Pharmacy Technician to provide virtual, primarily telephonic support to Medicaid patients in Virginia. You will collaborate with Waymark pharmacists to help patients access medications, address barriers to adherence, and navigate formularies and prior authorizations.

You will report to the Clinical Pharmacist Lead in Virginia and work with a multidisciplinary team including CHWs, therapists, and care coordinators to improve patient outcomes and access to care in a