Remote Medicaid Pharmacy Technician (Telehealth)

Waymark; Cleveland (OH); On-site; USD 31,000 - 35,000; Full time

Benefits offered by this job

Stock Options

Work-from-Home Stipend

Incentive Program

Medical, Vision, and Dental Coverage

Life Insurance

Paid Time Off

Parental Leave

Retirement Savings

Commuter Benefits

Professional Development Stipend

Job summary

Waymark is seeking a Pharmacy Technician to provide virtual support for Medicaid patients in Ohio. You will work with Waymark pharmacists to help patients access medications, address barriers to adherence, and coordinate with care teams to support medication access.

Responsibilities include telephonic outreach, prior authorizations, formulary navigation, and documentation to meet quality metrics. This role emphasizes collaboration within a multidisciplinary team in a startup setting.

Qualifications

• Requires PTCB CPhT certification and 2+ years in outpatient/clinic or managed care settings.
• Commitment to improving healthcare for underserved populations.

Responsibilities

• Coordinate patient medication needs with the care team.
• Perform telephonic and SMS outreach to address medication access and adherence.
• Coordinate with providers and care team to facilitate medication access and answer inquiries.
• Assist with prior authorizations, formulary changes, and therapy substitutions.
• Document information accurately to meet productivity and quality metrics.
• Participate in process improvements in a startup environment.

Skills

Communication

Multidisciplinary collaboration

Customer service

Problem solving

Detail oriented

Telephonic outreach

Education

PTCB CPhT Certification

Tools

EMRs

Spreadsheets

Job description

Waymark is seeking a Pharmacy Technician to provide virtual support for Medicaid patients in Ohio. You will work with Waymark pharmacists to help patients access medications, address barriers to adherence, and coordinate with care teams to support medication access.

Responsibilities include telephonic outreach, prior authorizations, formulary navigation, and documentation to meet quality metrics. This role emphasizes collaboration within a multidisciplinary team in a startup setting.