Remote Pharmacy Technician - Mail Operations

CenterWell; Texas; Remote; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k)

Paid time off

Job summary

CenterWell Pharmacy is seeking a licensed Pharmacy Technician for a remote/full-time role in the United States. You will support administrative and operational duties, interact with providers, patients, and pharmacies, and help resolve prescription issues.

A state license and 1+ year of pharmacy experience are required, along with solid phone handling skills. We offer a work-from-home option with benefits typical of a national health services organization.

Qualifications

• Must have an active Pharmacy Technician License in the state you reside.
• ~1+ years of experience as a Pharmacy Technician in a retail, mail order or hospital pharmacy
• Inbound/outbound call experience in any pharmacy setting
• High School Diploma or GED

Responsibilities

• Administrative/operational/customer support assignments. Provides resolution or outreach for resolution on prescriptions that are incomplete, invalid, or contain clinical issues preventing the fulfillment of the request
• Decisions based on interpretation of area/department policy and methods for completing assignments
• Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction
• Communicate with physician offices and hospitals via fax or telephone
• Responsible for researching and updating clarifications and denials on patient profiles
• Responsible for making or taking phones calls to and from providers, patients and/or retail pharmacies.

Skills

Pharmacy Technician

Customer service

Phone handling

Education

High School Diploma or GED

Job description

CenterWell Pharmacy is seeking a licensed Pharmacy Technician for a remote/full-time role in the United States. You will support administrative and operational duties, interact with providers, patients, and pharmacies, and help resolve prescription issues.

A state license and 1+ year of pharmacy experience are required, along with solid phone handling skills. We offer a work-from-home option with benefits typical of a national health services organization.