Remote Pharmacy Technician - Front End

Lensa; Deerfield (IL); Remote; Full time

Job summary

A leading healthcare company is seeking a Remote Pharmacy Technician for their Customer Contact Center. The role involves entering prescriptions, providing patient support, and ensuring quality assurance. Ideal candidates should have a high school diploma and relevant experience in pharmacy or healthcare. This position offers a competitive hourly rate and requires a pharmacy technician license.

Qualifications

• 1 year of healthcare, pharmacy, PBM, or call center experience.
• Active pharmacy technician license or certification as required by state.

Responsibilities

• Responsible for entering new prescriptions for patients.
• Provides pharmacist callback and/or patient quality assurance support.
• Handles processing of reorders and emails distribution as needed.

Skills

Customer Service

Communication

Interpersonal Skills

Education

High school diploma or equivalent GED

Tools

MS Windows

MS Office

Job description

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Job Description

Job Summary

Although this position is fully remote, the person in this role must reside in the state of Pennsylvania or Michigan.

Responsible for entering new prescriptions for patients, processing exceptions, making contact with physician offices and patients. Assists in Back End efforts such as picking, packing, and manifesting based on business needs.

Job Responsibilities

• Provides pharmacist callback and/or patient quality assurance support.
• Responsible for entering patient demographics and prescriptions into the data processing system.
• Works with new patient/new referral imaging folder.
• Loads insurance plan and coordination of benefits into the data processing system for new patients/new referrals.
• Participates in the review/audit of test claims for new patients/new referrals.
• Handles processing of reorders and emails distribution as needed.
• Responsible for image indexing, AE report filing.
• Provides primary support and expertise for specialized programs such as ETT or Pharma.
• Performs job responsibilities for programs requiring special handling or support for specific disease states.
• Other registered and/or licensed responsibilities as judged necessary.
• Pharmacy Tech Front End is a certified and/or licensed position (based on state requirements).

About Walgreens and WBA

Walgreens (www.walgreens.com) is part of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), a leader in healthcare, pharmacy, and retail with a 170-year heritage. Operating nearly 9,000 locations across America, Walgreens provides pharmacy and healthcare services, including serving underserved populations. Walgreens offers an omnichannel experience with integrated physical and digital platforms to deliver high-quality products and services.

The salary depends on experience, seniority, location, and other factors. Benefits can be reviewed at jobs.walgreens.com/benefits.

Walgreens is an Equal Opportunity Employer, including disability/veterans.

Job Details

• Job ID: 1446196BR
• Title: Remote Pharmacy Technician - Front End
• Company: Walgreens
• Employment Type: Full-time
• Job Function: Customer Contact Center

Qualifications

• High school diploma or equivalent GED
• Active pharmacy technician license or certification as required by state
• 1 year of healthcare, pharmacy, PBM, or call center experience
• Experience in customer service and satisfaction evaluation
• Basic knowledge of MS Windows and MS Office

Preferred Qualifications

• Good communication and interpersonal skills with confidentiality

Hourly rate: $16.50 to $22.00, depending on experience and location.