Certified Pharmacy Technician

Rapid Talent Group; United States; Remote; Full time

Job summary

A leading healthcare organization is seeking a dedicated Pharmacy Technician for their Medication Adherence Program. This remote role involves engaging with Medicare Part D members, managing program communications, and ensuring successful program outcomes. Ideal candidates will have strong communication skills and relevant certification.

Qualifications

• High School Diploma or GED required.
• Pharmacy Technician Certification (PTCB) is required.
• Five years of experience in retail or hospital pharmacy preferred.

Responsibilities

• Monitor a toll-free call center and handle incoming member calls.
• Maintain accurate call logs and membership spreadsheets.
• Collaborate to resolve program-related issues.

Skills

Communication

Organizational Skills

Project Management

Education

High School Diploma or GED

At least two (2) years of college

Pharmacy Technician Certification (PTCB)

Tools

Microsoft Office

Job description

This range is provided by Rapid Talent Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/yr - $21.00/yr

Pharmacy Technician – Medication Adherence Program

We are seeking a dedicated Pharmacy Technician to support clinical and operational processes for our Medication Adherence Program. This role involves engaging with Medicare Part D members to promote program benefits and assisting in program management. You will work closely with staff pharmacists, pharmacy interns, students, and members to ensure the program's success.

Key Responsibilities

• Monitor a toll-free call center and handle incoming member calls, including opt-out requests.
• Maintain accurate call logs and membership spreadsheets.
• Manage and respond to communications in the program’s electronic mailbox.
• Organize and maintain program files.
• Research, analyze, and evaluate data to identify trends and address challenges.
• Track program initiatives, outcomes, and objectives to ensure goal achievement.
• Collaborate to resolve program-related issues and fulfill organizational objectives.
• Assist in creating plans, reports, and other program documentation.
• Perform additional tasks as assigned.

Qualifications

Education

• Required: High School Diploma or GED.
• Preferred: At least two (2) years of college.
• Certification: Pharmacy Technician Certification (PTCB) is required.

Experience

• Preferred:
• Five (5) years of experience in retail or hospital pharmacy.
• Two (2) years of call center experience.
• Familiarity with Medicare Part D prescription benefits.
• Knowledge of prescription drug names and therapeutic classes.

Skills and Abilities

• Strong verbal and written communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Ability to work independently and collaboratively in a team environment.
• Familiarity with pharmacy claims processing and Medicare Part D formularies is a plus.
• Strong organizational and project management skills.
• Ability to read, write, and comprehend written instructions, correspondence, and memos.

Working Conditions

This is a remote position with no unusual hazards. Candidates must have a dedicated workspace to perform job duties effectively.

Why Join Us?

We value diversity and are committed to creating an inclusive environment where everyone can thrive. We are an Equal Opportunity Employer, and discrimination or harassment of any kind will not be tolerated.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Customer Service

• Industries

  Telephone Call Centers

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