Remote Pharmacy Tech – Weekend Coverage & Support

Cigna; United States; Remote; USD 22,000 - 36,000; Full time

Job summary

The Cigna Group's Remote Pharmacy Technician role ensures coverage for PipelineRx clients and supports pharmacists by managing order flow, triaging calls, and providing first-level technical assistance. This PRN position requires overnight and weekend availability.

Work from home is possible; the role emphasizes coordination during emergencies, detailed shift documentation, and collaboration with IT for complex issues. Hourly pay ranges from 17.75 to 26 USD, depending on experience and location.

Qualifications

• High school diploma required, bachelor’s preferred.
• National pharmacy technician certification.
• 1+ year institutional and 1+ year retail pharmacy technician experience.
• Strong communication, customer service, and IT troubleshooting skills.
• Proficiency with MS Office and Google tools.

Responsibilities

• Monitor client coverage and assist pharmacists with order processing.
• Triage and manage high-volume client calls.
• Provide basic technical support and coordinate with IT for advanced issues.
• Contact healthcare professionals to gather clinical or demographic information needed.
• Support workflow during downtime and help secure emergency shift coverage.
• Submit nightly shift reports.

Skills

Strong communication

Customer service

IT troubleshooting

Education

High school diploma

Bachelor's degree preferred

Tools

MS Office

Google tools

Job description

The Cigna Group's Remote Pharmacy Technician role ensures coverage for PipelineRx clients and supports pharmacists by managing order flow, triaging calls, and providing first-level technical assistance. This PRN position requires overnight and weekend availability.

Work from home is possible; the role emphasizes coordination during emergencies, detailed shift documentation, and collaboration with IT for complex issues. Hourly pay ranges from 17.75 to 26 USD, depending on experience and location.