Remote Pharmacy Support Analyst: Patient Assistance

Cardinal Health; Bismarck (ND); Remote; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Short- and long-term disability

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking a Pharmacy Support Analyst to help eligible patients obtain medications through PAPs. You will work with patients, providers, and manufacturers to secure coverage and reduce prescription costs, remotely within the US.

Responsibilities include eligibility determinations, application submissions, and liaising across departments while maintaining privacy and accuracy. Prior healthcare exposure is preferred and familiarity with patient advocacy resources is a plus.

Qualifications

• Strong communication and customer service abilities.
• Proficiency with Microsoft Office applications.
• Ability to work independently and manage multiple priorities.
• Excellent organizational skills with attention to detail.
• Professional telephone and interpersonal skills.
• 2–4 years in healthcare, pharmacy, patient assistance, or related experience preferred.

Responsibilities

• Identify patients who may qualify for Patient Assistance Programs and determine eligibility.
• Complete, submit, and manage applications for medication assistance programs.
• Recover medication costs for eligible patients without third-party coverage.
• Serve as a liaison between patients, providers, manufacturers, and hospital staff.
• Educate patients, physicians and staff on program requirements and resources.
• Maintain regular communication with patients, nurses, physicians, social workers, and pharmacy personnel.
• Resolve issues, denials, and missing documentation to secure approvals.
• Research alternative assistance resources for patients not qualifying for manufacturer programs.
• Discuss available medication options with providers and patients based on program availability.
• Track and report recovered medication value for billing and program performance.
• Ensure patient data privacy and confidentiality at all times.
• Build and maintain relationships with healthcare system contacts to support program success.

Skills

Communication skills

Microsoft Office

Time management

Detail oriented

Telephone skills

Healthcare experience

Tools

Atrix Assistance software

Job description

Cardinal Health is seeking a Pharmacy Support Analyst to help eligible patients obtain medications through PAPs. You will work with patients, providers, and manufacturers to secure coverage and reduce prescription costs, remotely within the US.

Responsibilities include eligibility determinations, application submissions, and liaising across departments while maintaining privacy and accuracy. Prior healthcare exposure is preferred and familiarity with patient advocacy resources is a plus.