Remote Medication Access & Assistance Analyst

Cardinal Health; United States; Remote; USD 37,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

HSA

401k savings plan

Flex spending accounts

Disability coverage

Work-Life resources

Paid parental leave

Job summary

Cardinal Health is seeking a Pharmacy Support Analyst to help patients obtain medications through PAPs, using Atrix Assistance software and established programs. You will work with patients, providers, and manufacturers to secure coverage for uninsured or underinsured individuals, supporting cost-containment efforts within a large health system.

Responsibilities include identifying eligible patients, submitting applications, recovering costs, and educating staff.

Qualifications

• 2–4 years of healthcare, pharmacy, patient assistance, or related experience.
• Knowledge of medications, disease states, and treatment options, preferred.
• Experience working in hospitals, clinics, or healthcare settings, preferred.
• Experience supporting low-income, underserved, or special-needs populations.
• Familiarity with social service programs, charitable assistance organizations, or patient advocacy programs, preferred.
• Experience working in high-volume environments, preferred.
• Strong communication and customer service skills.
• Proficiency in Microsoft Office applications.
• Ability to work independently and manage multiple priorities.
• Strong organizational skills with exceptional attention to detail.

Responsibilities

• Identify patients who may qualify for Patient Assistance Programs and determine eligibility.
• Complete, submit, and manage applications for medication assistance programs.
• Recover medication costs for eligible patients who do not have third-party prescription coverage.
• Serve as a liaison between patients, providers, pharmaceutical manufacturers, and hospital staff.
• Educate patients, physicians, and healthcare staff on program requirements, processes, and available resources.
• Maintain regular communication with patients, nurses, physicians, social workers, pharmacy personnel, and pharmaceutical representatives.
• Resolve application issues, denials, and missing documentation to help secure approvals.
• Research and identify alternative assistance resources for patients who do not qualify for manufacturer programs, including charitable organizations and community resources.
• Discuss available medication options with providers and patients based on program availability and access.
• Track and report recovered medication value for billing and program performance purposes.
• Ensure all patient information is handled in compliance with privacy and confidentiality requirements.
• Build and maintain strong relationships with healthcare system contacts to ensure program success and high-quality service.

Skills

Strong communication

Customer service

Microsoft Office

Independent worker

Detail-oriented

Meet deadlines

Professional telephone skills

Healthcare experience

High-volume environment experience

Multitasking

Tools

Atrix Assistance software

Job description

Cardinal Health is seeking a Pharmacy Support Analyst to help patients obtain medications through PAPs, using Atrix Assistance software and established programs. You will work with patients, providers, and manufacturers to secure coverage for uninsured or underinsured individuals, supporting cost-containment efforts within a large health system.

Responsibilities include identifying eligible patients, submitting applications, recovering costs, and educating staff.