Remote Pharmacy Access Specialist

Cardinal Health; Pierre (SD); Remote; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid time off

Health savings account

401k plan

MyFlexPay

FSAs

Disability coverage

Work-Life resources

Parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking a Pharmacy Support Analyst to help patients access medications through Patient Assistance Programs. This remote role collaborates with patients, providers, and pharmaceutical companies to secure coverage and reduce costs.

The position requires 2–4 years in healthcare or related fields, strong communication, and proficiency with Microsoft Office. Responsibilities include program applications, liaison duties, documentation, and resource research.

Qualifications

• Strong communication and customer service skills.
• Proficiency in Microsoft Office applications.
• Ability to work independently and manage multiple priorities.
• Strong organizational skills with exceptional attention to detail.
• Ability to meet deadlines in a fast-paced environment.
• Professional telephone and interpersonal skills.
• 2-4 years of healthcare, pharmacy, patient assistance, or related experience, preferred
• Knowledge of medications, disease states, and treatment options, preferred
• Experience working in hospitals, clinics, or healthcare settings, preferred
• Experience supporting low-income, underserved, or special-needs populations.
• Familiarity with social service programs, charitable assistance organizations, or patient advocacy programs, preferred
• Experience working in high-volume environments, preferred

Responsibilities

• Identify patients who may qualify for Patient Assistance Programs and determine eligibility.
• Complete, submit, and manage applications for medication assistance programs.
• Recover medication costs for eligible patients who do not have third-party prescription coverage.
• Serve as a liaison between patients, providers, pharmaceutical manufacturers, and hospital staff.
• Educate patients, physicians, and healthcare staff on program requirements, processes, and available resources.
• Maintain regular communication with patients, nurses, physicians, social workers, pharmacy personnel, and pharmaceutical representatives.
• Resolve application issues, denials, and missing documentation to help secure approvals.
• Research and identify alternative assistance resources for patients who do not qualify for manufacturer programs, including charitable organizations and community resources.
• Discuss available medication options with providers and patients based on program availability and access.
• Track and report recovered medication value for billing and program performance purposes.
• Ensure all patient information is handled in compliance with privacy and confidentiality requirements.
• Build and maintain strong relationships with healthcare system contacts to ensure program success and high-quality service.

Skills

Communication

Customer service

Microsoft Office

Independent work

Attention to detail

Deadline-driven

Phone skills

Healthcare experience

Tools

Microsoft Office

Job description

Cardinal Health is seeking a Pharmacy Support Analyst to help patients access medications through Patient Assistance Programs. This remote role collaborates with patients, providers, and pharmaceutical companies to secure coverage and reduce costs.

The position requires 2–4 years in healthcare or related fields, strong communication, and proficiency with Microsoft Office. Responsibilities include program applications, liaison duties, documentation, and resource research.