Remote Pharmacy Account Manager

Cencora, Inc.; Oregon; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision care

Flexible remote work

Job summary

Cencora, Inc. is seeking an Account Manager to build strong relationships with retail pharmacy customers and deliver an excellent customer experience.

This fully remote role focuses on navigating complex issues, onboarding new accounts, and coordinating with teams to find effective solutions. You will act as the primary contact for Community Retail pharmacy customers, manage multiple cases, identify opportunities for growth, and collaborate with sales and district directors to ensure joined-up

Qualifications

• Strong relationship management and customer service skills.
• Excellent written and verbal communication abilities.
• Analytical mindset to identify trends and root causes.
• Ability to balance multiple customers and priorities.
• Comfort working independently in a remote environment.

Responsibilities

• Act as a primary point of contact for Community Retail pharmacy customers.
• Understand needs and provide proactive support for a positive experience.
• Own complex issues, identify root causes, and coordinate solutions.
• Collaborate with internal teams to resolve queries and onboarding.
• Monitor activity, highlight opportunities, and support account growth.
• Maintain relationships with sales, district directors, and teams.

Skills

Relationship management

Customer service

Written and verbal communication

Problem solving

Multitasking

Remote collaboration

Microsoft Word, Excel, PowerPoint

Job description

Cencora, Inc. is seeking an Account Manager to build strong relationships with retail pharmacy customers and deliver an excellent customer experience.

This fully remote role focuses on navigating complex issues, onboarding new accounts, and coordinating with teams to find effective solutions. You will act as the primary contact for Community Retail pharmacy customers, manage multiple cases, identify opportunities for growth, and collaborate with sales and district directors to ensure joined-up