Remote Pharma Solutions Manager

Genscript; United States; Remote; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid parental leave

Paid time off

Flexible spending / HSA

Life and AD&D insurance

Disability coverage

Commuter benefits

Peer-to-peer recognition

Job summary

GenScript USA Inc. is seeking a Technical Solution Manager for the Pharma Segment. This fully remote position supports sales and marketing with technical account management, project design, and proactive service delivery to customers nationwide.

The role emphasizes strong communication, collaboration with internal teams, and the ability to manage projects and design solutions. Travel is occasional; compensation ranges from $80,000 to $85,000 per year depending on experience.

Qualifications

• PhD in life sciences or MS with industry experience required.
• Excellent verbal and written communication and presentation skills.
• Customer-centered, proactive and action-oriented with strong analytical ability.

Responsibilities

• Provide primary technical and business guidance to customers and support sales/marketing with quotes.
• Analyze customer needs and troubleshoot technical issues.
• Identify risks and opportunities in long-term customer relationships.
• Coordinate with internal teams to enable growth and deliver customer value.
• Organize training and demos for internal sales and external distributors.

Skills

Verbal communication

Written communication

Presentation skills

Customer-focused

Proactive

Analytical thinking

Problem solving

Organizational skills

Team oriented

Education

PhD in life sciences

MS with relevant industry experience

Job description

GenScript USA Inc. is seeking a Technical Solution Manager for the Pharma Segment. This fully remote position supports sales and marketing with technical account management, project design, and proactive service delivery to customers nationwide.

The role emphasizes strong communication, collaboration with internal teams, and the ability to manage projects and design solutions. Travel is occasional; compensation ranges from $80,000 to $85,000 per year depending on experience.