Remote PFS Collections Specialist (DME/HME)

Banner Health; Phoenix (AZ); Remote; USD 25,000 - 37,000; Full time

Benefits offered by this job

Remote work option

Job summary

Banner Health is seeking a Patient Financial Services Representative to support the REMOTE billing and collections workflow within Revenue Cycle. You will coordinate payments, denials, and payor communications to ensure timely reimbursement and a positive patient experience.

Ideal candidates have about 1 year in patient financial services focusing on collections and accounts receivable in healthcare, with familiarity in DME and Payor systems such as Waystar.

Qualifications

• 1 year of Patient Financial Services – Collections and Accounts Receivable experience in healthcare Revenue Cycle.
• Experience with Durable Medical Equipment (DME) and/or Waystar preferred.
• Remote position available for select states.

Responsibilities

• Coordinate and process payments, adjustments, claims, refunds, denials, and charity applications with accuracy.
• Reconcile, balance, pursue account balances/payments/denials with payors and contracts.
• Research payments/denials and correct discrepancies; file appeals as needed.
• Build relationships with internal units and providers; educate and resolve payment issues.
• Respond to calls and inquiries to resolve billing and accounting issues for patients and families.
• Work as part of Patient Financial Services to reduce Accounts Receivable days and balances.
• Document using systems and provide data to payors; communicate clearly.
• Work independently under supervision with defined standards and procedures.

Skills

Collections

Accounts Receivable

Revenue Cycle

Customer service

Communication

Tools

Waystar

Job description

Banner Health is seeking a Patient Financial Services Representative to support the REMOTE billing and collections workflow within Revenue Cycle. You will coordinate payments, denials, and payor communications to ensure timely reimbursement and a positive patient experience.

Ideal candidates have about 1 year in patient financial services focusing on collections and accounts receivable in healthcare, with familiarity in DME and Payor systems such as Waystar.