Remote Personal Teller Center Specialist

Paycom - ATS; Missouri; On-site; USD 42,000 - 54,000; Full time

Job summary

Paycom - ATS in Missouri seeks a Personal Teller Center Operations Associate to assist the Personal Teller Manager and Assistant Manager with daily operations, ensuring accuracy, service quality and efficiency while promoting cross-sell opportunities.

You will coach and train agents, process member transactions via PTMs remotely, maintain security and compliance, and participate in team huddles and vendor coordination.

Qualifications

• Experience in financial services or banking is preferred.
• Proven ability to cross-sell financial products.
• Strong math and analytical skills.

Responsibilities

• Assist the Personal Teller Manager and Assistant Manager with daily operations.
• Process member transactions via PTMs and advise on products.
• Train and coach agents to meet service standards.
• Support security, audit, and compliance requirements.

Skills

Sales ability

Cross-selling

Customer service

Communication

Team player

Training/coaching

Microsoft Office

10-key

Analytical math

Education

High school diploma or equivalent

Tools

Microsoft Office

10-key

CRM applications

Job description

Paycom - ATS in Missouri seeks a Personal Teller Center Operations Associate to assist the Personal Teller Manager and Assistant Manager with daily operations, ensuring accuracy, service quality and efficiency while promoting cross-sell opportunities.

You will coach and train agents, process member transactions via PTMs remotely, maintain security and compliance, and participate in team huddles and vendor coordination.