Remote Personal Teller Center Lead

Paycom; Saint Charles (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Paycom in Saint Charles, MO seeks an experienced Personal Teller Center supervisor to support daily operations, process member transactions remotely when needed, and train agents to meet service standards. You will work with management to grow accounts and enhance loyalty while upholding security and compliance.

The role requires strong math and sales skills, MS Office proficiency, and the ability to work evenings and Saturdays. A high school diploma and 2+ years in finance are preferred.

Qualifications

• High school diploma or equivalent required.
• 2+ years in a financial institution, with supervisory experience preferred.
• Flexibility to work evenings and Saturdays on a rotating schedule.

Responsibilities

• Assist Personal Teller Manager and Assistant Manager with daily operations.
• Coach and train agents to meet service standards.
• Process member transactions remotely via PTM system with proper identification.
• Maintain understanding of core systems, balancing, and CRM apps.
• Support security, compliance, and cross-sell opportunities.
• Deliver professional member service via calls, emails, and chats.

Skills

Math skills

Cross-selling

MS Office

10-key proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

10-key

Job description

Paycom in Saint Charles, MO seeks an experienced Personal Teller Center supervisor to support daily operations, process member transactions remotely when needed, and train agents to meet service standards. You will work with management to grow accounts and enhance loyalty while upholding security and compliance.

The role requires strong math and sales skills, MS Office proficiency, and the ability to work evenings and Saturdays. A high school diploma and 2+ years in finance are preferred.