Remote Personal Lines Account Manager - Lead & Grow

Insurance Office Of America, Inc.; Monroe (GA); Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Bonus potential

Health Insurance

401K with match

Stock plan participation

Career growth

Work-life balance

Community service

Job summary

Insurance Office Of America, Inc. is seeking a Personal Lines Account Manager who can work remotely in the EST time zone. The role emphasizes client service, renewals, and coordination with underwriters to meet client needs.

Ideal candidates have 5+ years of industry experience, active licensing, and strong communication. The position offers competitive pay and comprehensive benefits, with opportunities for mentoring team members and advancing in a supportive environment.

Qualifications

• Minimum 5+ years in the insurance industry.
• Active state licensing is required.
• Excellent customer service and communication skills.
• Strong multitasking, organizational, and decision-making abilities.

Responsibilities

• Oversee client service and communication, ensuring excellence in every interaction.
• Manage renewals, remarkets, invoicing, EOI, MVRs, and Clue Reports.
• Handle proposals, AORs, cancellations, and policy reviews.
• Coordinate incoming correspondence and team communication.
• Mentor and train Account Associates for growth.
• Collaborate with commercial sales to develop client solutions.
• Maintain adherence to IOA core values and leadership expectations.

Skills

5+ years experience

Exceptional customer service

Strong multitasking

Organizational skills

Delegation/decision making

Attention to detail

Education

High School diploma or equivalent

Active state insurance license

Tools

MS Office Suite (Outlook, Word, Excel)

Job description

Insurance Office Of America, Inc. is seeking a Personal Lines Account Manager who can work remotely in the EST time zone. The role emphasizes client service, renewals, and coordination with underwriters to meet client needs.

Ideal candidates have 5+ years of industry experience, active licensing, and strong communication. The position offers competitive pay and comprehensive benefits, with opportunities for mentoring team members and advancing in a supportive environment.