Remote Personal Lines Account Manager (EST)

Insurance Office Of America, Inc.; Americus (GA); Remoto; USD 50.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company-paid health insurance

401K with employer match

Employee stock plan participation

Professional growth and career growth

Descrizione del lavoro

Insurance Office of America seeks a Personal Lines Account Manager to oversee client service, renewals, and policy administration. The role emphasizes mentoring staff, coordinating with underwriters, and maintaining strong client relationships across a remote EST-based team.

Ideal candidates bring 5+ years of industry experience, active licensing, and excellent communication. The position offers competitive pay, health insurance, and career growth opportunities.

Competenze

• 5+ years of industry experience.
• State required active licensing.
• Exceptional customer service and communication skills.
• Strong multitasking, organizational, delegation, and decision-making skills.
• High accuracy in handling large work volumes.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School diploma (or equivalent).

Mansioni

• Oversee client service and communication with excellence.
• Manage renewals, remarkets, invoicing, evidence of insurance, MVRs, and Clue Reports.
• Handle proposals, AORs, cancellations, and policy reviews.
• Mentor and train team members; delegate work to Account Associates.
• Collaborate with underwriters to meet client needs.
• Track expirations, renewals, and A/R reports for timely servicing.
• Create and distribute client invoicing for new business and renewals.
• Support client claims processes as needed.

Conoscenze

Customer service

Communication

multitasking

Formazione

High School diploma or equivalent

Active licensing (state-required)

Strumenti

MS Office (Outlook)

MS Word

MS Excel

Descrizione del lavoro

Insurance Office of America seeks a Personal Lines Account Manager to oversee client service, renewals, and policy administration. The role emphasizes mentoring staff, coordinating with underwriters, and maintaining strong client relationships across a remote EST-based team.

Ideal candidates bring 5+ years of industry experience, active licensing, and excellent communication. The position offers competitive pay, health insurance, and career growth opportunities.