Remote People Experience Coordinator — HR Admin

Lush Handmade Cosmetics; United States; Remote; USD 32,000 - 39,000; Full time

Job summary

Lush Handmade Cosmetics in North America is seeking a People Experience Coordinator to provide administrative and operational support to the People Experience Team. The role focuses on confidentiality, accuracy, and adherence to internal policies while assisting with employee records and lifecycle coordination.

You will schedule meetings, maintain files, assist with data entry and reporting, support investigations and employee relations, and help coordinate leaves and return-to-work processes

Responsibilities

• Provide administrative support to the People Experience team, including scheduling meetings, and preparing relevant documentation.
• Maintain accurate and confidential employee files and personnel records in compliance with company policies and legal requirements.
• Assist with data entry, reporting, and audits
• Support compliance activities, including document tracking, and certifications
• Respond to basic working here inquiries related to people and culture policies and inquiries. Escalating more complex questions as appropriate.
• Coordinate logistics for People Experience initiatives, training sessions, and monthly reporting for People Experience Specialists follow-up with respective markets.
• Support employees and People experience team specialists in addressing employee relations matters, including performance concerns, conduct issues, conflict resolution, and policy interpretation.
• Support people experience team through partnership with benefits regarding maintenance of leaves and coordination of the return to work process
• Assist with the intake, documentation, and coordination of employee relations cases, ensuring timely follow-up and accurate documentation
• Support workplace investigations by gathering information, preparing documentation, coordinating interviews, and maintaining files.
• Support employee engagement and compliance initiatives, occasional site visits, audits, and training coordination.
• Administer, maintain, and continuously support the North America Tenure Program, ensuring accurate tracking, timely recognition, data integrity, and consistent application of program guidelines across Canada and the United States.

Job description

Lush Handmade Cosmetics in North America is seeking a People Experience Coordinator to provide administrative and operational support to the People Experience Team. The role focuses on confidentiality, accuracy, and adherence to internal policies while assisting with employee records and lifecycle coordination.

You will schedule meetings, maintain files, assist with data entry and reporting, support investigations and employee relations, and help coordinate leaves and return-to-work processes