People Experience Specialist: HR Admin & Compliance

Internal Job Board; United States; Remote; USD 32,000 - 39,000; Full time

Job summary

Lush Cosmetics North America seeks a People Experience Coordinator to provide essential administrative support to the People Experience Team. The role maintains confidential employee records, assists with data entry, audits, and compliance, and coordinates initiatives, training, and monthly reporting across North America.

The candidate will help address employee relations matters, assist with leave coordination, and support investigations while upholding Lush values and privacy standards.

Qualifications

• 1+ years of experience in Human Resources with exposure to employee relations or people compliance.
• Fluency in English and French, with effective written and spoken communication.
• Working knowledge of employment legislation and HR best practices.
• Strong written and verbal communication skills, handling sensitive matters confidentially.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Responsibilities

• Provide administrative support to the People Experience team, including scheduling and documentation.
• Maintain confidential employee files and personnel records per policies and legal requirements.
• Assist with data entry, reporting, and audits.
• Support compliance activities, document tracking and certifications.
• Respond to basic inquiries about people and culture policies; escalate more complex questions.
• Coordinate logistics for People Experience initiatives, training, and monthly reporting.
• Support employees and the People Experience team on employee relations matters and policy interpretation.
• Coordinate leaves with benefits and assist return-to-work processes.
• Assist intake, documentation, and coordination of employee relations cases with timely follow-up.
• Support workplace investigations by gathering information and maintaining records.
• Assist with employee engagement, audits, training coordination, and site visits as needed.
• Administer the North America Tenure Program with accurate tracking across Canada and the US.

Skills

Bilingual EN/FR

Communication skills

Confidentiality

HR knowledge

Google Workspace

Education

Post-secondary education in HR/Business Admin

CHRP designation (asset)

Tools

Google Workspace

Job description

Lush Cosmetics North America seeks a People Experience Coordinator to provide essential administrative support to the People Experience Team. The role maintains confidential employee records, assists with data entry, audits, and compliance, and coordinates initiatives, training, and monthly reporting across North America.

The candidate will help address employee relations matters, assist with leave coordination, and support investigations while upholding Lush values and privacy standards.