Remote Payroll Specialist (Multi-State)

Ensemble Performing Arts; United States; Remote; USD 50,000 - 60,000; Full time

Job summary

Ensemble Performing Arts is seeking a Payroll Coordinator to support payroll operations across multiple pay schedules and locations in a remote, nationwide role in the United States. You will collaborate with our Finance team to ensure timely, accurate payroll and a positive employee experience.

The role emphasizes service, accuracy, and data-driven problem solving, requiring strong communication and Excel skills while handling sensitive information with discretion.

Qualifications

• 2-4 years of experience with core payroll functions, including processing across multiple pay schedules
• Customer service experience supporting employees or managers directly, with a positive, solutions-oriented approach
• Sound judgment in handling complex payroll situations
• Strong Excel skills, including pivot tables
• Excellent written and verbal communication and organizational skills
• Strong analytical and problem-solving skills
• Experience with Paylocity is a plus

Responsibilities

• Serve as a first point of contact for employee and manager payroll questions, responding promptly, accurately, and with empathy
• Help manage the payroll group inbox, responding to inquiries and escalating when necessary
• Explain pay, deductions, and corrections clearly to employees and managers
• Identify recurring questions and issues, and help improve guidance, templates, and processes
• Prepare and process payroll accurately and on deadline, compiling data from multiple systems into the payroll system using Excel pivot tables
• Track and process payroll adjustments, corrections, and multi-state requirements
• Support triage and resolution of payroll errors and processing issues
• Maintain accurate employee records in Paylocity (EMS Operations)
• Administer the employee incentive program through Snappy
• Prepare and maintain regular payroll reports, such as overtime and healthcare lookback
• Support government reporting requirements as needed

Skills

Service-minded

Accurate

Data-driven

Deadline-oriented

Discreet

Tools

Paylocity

Excel

Job description

Ensemble Performing Arts is seeking a Payroll Coordinator to support payroll operations across multiple pay schedules and locations in a remote, nationwide role in the United States. You will collaborate with our Finance team to ensure timely, accurate payroll and a positive employee experience.

The role emphasizes service, accuracy, and data-driven problem solving, requiring strong communication and Excel skills while handling sensitive information with discretion.