Remote Payment Workflow Specialist I (Billing & Reconciliation)

Digitech; United States; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) Plan

Competitive salary

Equal Opportunity Employer

Job summary

The Sarnova family seeks a Payment Workflow Specialist to review trip records, verify payment postings, and ensure alignment with contracts and patient responsibility.

You will correct posting errors, investigate discrepancies, perform quality assurance checks, and respond to inquiries while maintaining HIPAA privacy in a fast-paced, remote environment.

Strong organizational skills, 1–2 years in medical billing, and proficiency with PMS and Excel are ideal.

Qualifications

• Education: High School Diploma or equivalent.
• 1–2 years of experience in medical billing and basic accounting preferred but not required.
• Strong experience with payment posting, deposit reconciliation, and refund research.
• Proficiency with PMS.
• Ability to navigate various websites for remittance retrieval.
• 10-key data entry (min 10,000 keystrokes/hour).
• Typing at least 35 WPM.
• Proficiency in Microsoft Office, including Excel (basic functions).
• Attention to detail and accuracy in financial transactions.
• Ability to read and interpret EOBs.
• Time management and multitasking skills.
• Strong organizational skills and meeting deadlines.
• Experience balancing accounts and reconciling payments.
• Strong communication with clients, vendors, and internal teams.
• Confidentiality and discretion in handling sensitive data.
• Capability to work efficiently in a fast-paced environment.
• Ability to work remotely and manage all aspects of the role.

Responsibilities

• Review trips to verify payments post correctly and match contracts.
• Correct posting errors and document changes.
• Review payments for trips sent to collections for accurate handling.
• Conduct QA checks on posting processes, including NSA trips and write-offs.
• Investigate missing payments and update records.
• Respond to emails related to trip questions from internal/external associates.
• Investigate items flagged for non-posting due to missing EOBs.
• Respond to posting-related inquiries from clients, vendors, and internal teams.
• Adhere to HIPAA privacy policies and security of patient information.
• Maintain attendance policies.
• QA BPO posting functions.
• Additional duties as assigned.

Skills

10-key data entry

35 WPM typing

Excel basics

EOB interpretation

Time management

Attention to detail

Discretion/Confidentiality

Remote work

Communication skills

Education

High School Diploma or equivalent

Tools

Practice Management Systems (PMS)

Microsoft Excel

Job description

The Sarnova family seeks a Payment Workflow Specialist to review trip records, verify payment postings, and ensure alignment with contracts and patient responsibility.

You will correct posting errors, investigate discrepancies, perform quality assurance checks, and respond to inquiries while maintaining HIPAA privacy in a fast-paced, remote environment.

Strong organizational skills, 1–2 years in medical billing, and proficiency with PMS and Excel are ideal.