Remote Payment Operator — Flexible Hours, Growth

Ludicrum; Oregon; Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible/Remote work

Unlimited PTO

Equipment provided

Career growth

Performance raises

Health budget

Self development budget

Birthday day off

Job summary

Ludicrum is hiring a Payment Operator to join our Payments team in a flexible, remote-capable role. You will manage daily payments, verify transaction details, and resolve discrepancies while collaborating with colleagues across a 24/7 operation.

The role supports continuous improvement and knowledge sharing within a dynamic iGaming environment. Ideal candidates have a solid payment processing background, strong attention to detail, and excellent communication.

Qualifications

• Solid understanding of payment processing fundamentals and financial transactions.
• Strong attention to detail and ability to handle payment information accurately.
• Excellent organizational and time management skills, with ability to prioritize multiple tasks.
• Good written and verbal communication skills to collaborate with colleagues.
• Proactive, solution-oriented mindset with ability to resolve issues efficiently.
• Collaborative attitude with ability to work independently and support teammates.
• Willingness to learn and adapt to new processes.

Responsibilities

• Process incoming and outgoing payments accurately and efficiently, ensuring smooth daily operations.
• Verify transaction details and maintain accurate payment records across financial systems.
• Handle refunds, payment adjustments, and transaction discrepancies when needed.
• Identify and resolve payment-related issues, collaborating with team members to ensure timely solutions.
• Support Shift Leaders and Managers with daily operational tasks and payment-related activities.
• Share knowledge and provide guidance to junior Payment Operators.
• Stay up to date with payment procedures, systems, and operational updates.
• Contribute ideas and feedback to improve workflows and team performance.

Skills

Attention to detail

Payment processing

Communication

Team collaboration

Problem solving

Tools

Slack

Discord

Job description

Ludicrum is hiring a Payment Operator to join our Payments team in a flexible, remote-capable role. You will manage daily payments, verify transaction details, and resolve discrepancies while collaborating with colleagues across a 24/7 operation.

The role supports continuous improvement and knowledge sharing within a dynamic iGaming environment. Ideal candidates have a solid payment processing background, strong attention to detail, and excellent communication.