Remote Patient Scheduling & Support Specialist

Florida Cancer Specialists & Research Institute; Florida; Remote; USD 32,000 - 46,000; Full time

Benefits offered by this job

Tuition reimbursement

401K match

Pet insurance

Legal insurance

Job summary

Florida Cancer Specialists & Research Institute is seeking a Patient Contact Center associate to support scheduling and patient communications across multiple clinics. You will handle inbound/outbound calls, verify insurance, collect patient information, and input data into the EHR system with a focus on quality customer service.

Join a team dedicated to compassionate cancer care, with ongoing training, background screening, and flexible work arrangements.

Qualifications

• Minimum 1+ year experience in a health care or call center environment.
• Experience handling patient data with confidentiality and accuracy.
• Proficient in using EHR systems and standard office software.

Responsibilities

• Schedule patient appointments across multiple clinics per guidance.
• Handle inbound and outbound calls with professional patient interactions.
• Verify insurance and collect/input patient information into the EMR.
• Maintain departmental metrics and KPIs, ensuring timely responses.

Skills

Customer service

Call center

Communication

Scheduling

Data entry

Education

High School Diploma or GED

Customer service experience

Tools

EHR Systems

Microsoft Teams

Microsoft Office

Job description

Florida Cancer Specialists & Research Institute is seeking a Patient Contact Center associate to support scheduling and patient communications across multiple clinics. You will handle inbound/outbound calls, verify insurance, collect patient information, and input data into the EHR system with a focus on quality customer service.

Join a team dedicated to compassionate cancer care, with ongoing training, background screening, and flexible work arrangements.