Remote Patient Access & Scheduling Specialist

SPEROS; Magnolia (AR); Hybrid; USD 23,000 - 34,000; Full time

Job summary

Moffitt Cancer Center is seeking a Patient Access Scheduling and Communications Coordinator to support the centralized call center, handling scheduling, registration, and communications with patients and care teams. The role requires accuracy, empathy, and adherence to protocols while coordinating outpatient appointments.

Ideal candidates have strong customer service experience, high attention to detail, and proficiency with varied office software.

Qualifications

• Ability to meet, communicate, and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner.
• Strong data entry skills and comfort with multiple computer systems and office equipment.
• Proven customer service experience and ability to multitask in a fast-paced environment.

Responsibilities

• Verify demographic and insurance information and coordinate outpatient appointments.
• Serve as primary contact for patients and care teams, documenting communications and scheduling tasks.

Skills

Customer service

Data entry

Communication

Office software

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Moffitt Cancer Center is seeking a Patient Access Scheduling and Communications Coordinator to support the centralized call center, handling scheduling, registration, and communications with patients and care teams. The role requires accuracy, empathy, and adherence to protocols while coordinating outpatient appointments.

Ideal candidates have strong customer service experience, high attention to detail, and proficiency with varied office software.