Remote Patient Safety Observer — 12-Hour Day Shifts

Swedish Hospital; Chicago (IL); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Shift pay premiums

On‑call pay

Holiday pay

Tuition reimbursement

Discounted parking

Wellness program savings

Job summary

Swedish Covenant Hospital is seeking a Patient Safety Observer for the virtual monitoring role in Chicago, IL. The per diem position involves day shifts, 12-hour rotations from 7:00am to 7:30pm, with rotating holidays.

You will monitor patients remotely, provide verbal redirection, and coordinate with nursing staff as needed. The role requires a high school diploma, strong customer service skills, and the ability to maintain constant observation using video or bedside monitoring.

Qualifications

• High School diploma required.
• Strong customer service and interpersonal skills.
• Proficiency in both verbal and written communications.
• Ability to sit for long periods and remain attentive.
• Ability to react quickly in emergencies and alert nursing staff as needed.

Responsibilities

• Monitors patients remotely via video monitors or bedside to ensure safety.
• Verbally redirects patients at bedside or via two-way audio and calls nursing staff as needed.
• Maintains continuous observation of patients, whether at bedside or on video.
• Communicates information clearly to floor staff and collaborates to identify safety hazards.
• Participates in shift handoffs and reviews pertinent information and behaviors.
• Does not perform nursing care duties unless oriented and authorized to direct patient care.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Education

High School Diploma

Job description

Swedish Covenant Hospital is seeking a Patient Safety Observer for the virtual monitoring role in Chicago, IL. The per diem position involves day shifts, 12-hour rotations from 7:00am to 7:30pm, with rotating holidays.

You will monitor patients remotely, provide verbal redirection, and coordinate with nursing staff as needed. The role requires a high school diploma, strong customer service skills, and the ability to maintain constant observation using video or bedside monitoring.