Remote Patient Safety Monitor for 16 Patients

Endeavor Health; Chicago (IL); Remote; USD 24,000 - 33,000; Full time

Benefits offered by this job

Premium pay (shift, on call, holiday)

Incentive pay

Annual increases based on performance

Career Pathways for growth

Health/Dental/Vision options

Tuition Reimbursement

Discounted Parking

Wellness Program

Job summary

Endeavor Health is seeking a Patient Safety Observer for a virtual location in Chicago, IL. The role monitors patients remotely via video or bedside observation to ensure safety and confidentiality, verbally redirecting at-risk behaviors and summoning nursing staff when needed.

The position requires constant vigilance, ability to communicate with patients and staff, and adherence to hospital policies. It is a per diem, 12-hour day shift with rotating holidays and potential travel to inpatient

Qualifications

• High School Required
• Certified Nursing Assistant preferred
• Ability to sit for long periods of time and remain attentive to patient.
• Ability to react quickly in emergency situations, to give verbal redirection to patients and to alert nursing staff as needed.
• Strong customer service and interpersonal skills required.
• Proficiency in both verbal and written communications.

Responsibilities

• Demonstrates a commitment to the mission of Swedish Covenant Hospital and demonstrates a service orientation and adheres to all responsibilities and standards of the Hospital.
• Demonstrates understanding and proficiency of the use of the video monitoring software.
• Maintains visual observation of patient at all times, either monitoring at the bedside within an arm’s length of assigned patient or using video monitors in the virtual patient observation unit.
• Verbally redirects patients at the bedside or over digital two-way audio device that is in patient room.
• Patient Safety Observer immediately summons the nursing staff if the patient requires assistance or to alert to an emergency situation.
• Demonstrates the knowledge and skill necessary to provide the appropriate observation to the patient population requiring observation.
• Participates in report with on-coming Patient Safety Observer when arriving for shift, and upon completion of shift.
• Reviews pertinent information and behaviors.
• Does not provide any nursing care duties (e.g. vital signs, toileting, ambulation, acuity of daily living), unless they are oriented and authorized to direct patient care.
• Provides patient with explanations as necessary but does not counsel or provide opinions.
• Provides floor staff with information in a timely fashion when patient appears to pose a threat to themselves or others.
• Participates in a collaborative identification and reporting of patient safety issues.
• Assures patient environment safety.
• Seeks assistance with removal of any potential safety hazard from room and reports findings to appropriate staff members.
• Demonstrates safe work practice and attitude, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department safety programs.
• Maintains patient dignity and privacy.
• Performs other duties as assigned.
• Capable of continuous monitoring of up to 16 patients on one monitor at one time and remains alert at all times while on duty.
• Ability to communicate effectively with patients using a microphone and headset.
• Ability to communicate with hospital staff and respond quickly to patient behavioral changes.
• Ability to use discretion and courtesy when working with patients, visitors, and staff.
• Basic computer skills including Microsoft Office applications.
• Efficiency in multitasking and able to prioritize simultaneous situations.

Job description

Endeavor Health is seeking a Patient Safety Observer for a virtual location in Chicago, IL. The role monitors patients remotely via video or bedside observation to ensure safety and confidentiality, verbally redirecting at-risk behaviors and summoning nursing staff when needed.

The position requires constant vigilance, ability to communicate with patients and staff, and adherence to hospital policies. It is a per diem, 12-hour day shift with rotating holidays and potential travel to inpatient