Remote Patient Observation Technician – Flexible Schedule

Harris Health; Houston (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

Harris Health is a public healthcare system serving Harris County, Texas, with Ben Taub and Lyndon B. Johnson Hospitals anchoring a 39-clinic network. The Virtual Patient Observation Technician supports patient safety through real-time video monitoring and direct communication with nursing staff.

Responsibilities include documenting observations, participating in quality initiatives, and maintaining a customer-focused environment for patients, families, and staff.

Qualifications

• High School diploma or the equivalent plus tech skills/training relevant to the specialty.
• Texas Nursing Assistant Certification or Medical Assistant certification (AMT/AAMA/NCCT/NHA/NAHP) and BLS.
• Two years of related clinical experience; preferred in direct patient care or virtual observation.

Responsibilities

• Provide constant real-time video monitoring to enhance patient safety.
• Redirect patients from at-risk behaviors and notify nursing staff for intervention.
• Document observations per standards and support quality improvement initiatives.

Skills

Bilingual English/Spanish

Communication skills

Basic computer skills

Education

High School diploma or equivalent

Texas Nursing Assistant Certification

Medical Assistant certification (AMT/AAMA/NCCT/NHA/NAHP)

Tools

Basic computer

Intercom headset

Job description

Harris Health is a public healthcare system serving Harris County, Texas, with Ben Taub and Lyndon B. Johnson Hospitals anchoring a 39-clinic network. The Virtual Patient Observation Technician supports patient safety through real-time video monitoring and direct communication with nursing staff.

Responsibilities include documenting observations, participating in quality initiatives, and maintaining a customer-focused environment for patients, families, and staff.